Effective Date: April 2026 Last Updated: April 2026
newppearance ("we", "our", or "us") is a visual exploration app that uses AI to simulate aesthetic changes to face photos. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. This app is not a medical device and does not provide medical advice.
When you sign in with Apple or Google, we receive your email address (or an Apple private relay address if you choose to hide it) and a provider-issued user identifier. We do not receive or store your Apple or Google password. This data is stored in our secure database and is used solely for authentication and account recovery.
To generate simulations, you upload or capture a face photo. This is sensitive biometric data. We handle it with the following protections:
The before/after simulation images are stored locally on your device. We deliver the generated result to your device and do not retain simulation result images on our servers after delivery.
If you purchase a credit pack, the transaction is processed by Apple (App Store) or Google (Google Play). We receive a transaction receipt to verify the purchase and update your credit balance on our server. We do not receive or store your payment card details.
If you grant notification permission, we store a device-specific push token so we can notify you when your simulation is ready. You can revoke this at any time in your device settings.